Our terms of use
The transactional site www.plannietrip.com is a natural person, incorporated under the part of the Law on Companies of Quebec, registered in the register of companies of Quebec and this, since 2021. The purchase of a travel itinerary by Internet allows you to select and purchase an online travel itinerary from the privacy of your own home or from anywhere in the world.
If you need any information, in choosing routes or planning your routes, you can contact our travel advisors by email at info@plannietrip.com.
The use of the Plannie Trip transactional site, www.plannietrip.com is above all a secure site with maximum security. Remember that the use of this site automatically signifies your acceptance of the general conditions of Plannie Trip as well as those set out by our service and travel partners. You are therefore subject to the following conditions and those set out by our partners.
Role of www.plannietrip.com
Plannie Trip is an informative transactional site that sells pre-made travel itineraries and plans tailor-made trips. No travel reservations are made through Plannie trip.
When making an Internet purchase on our site, www.plannietrip.com cannot assess your needs or your expectations. You therefore assume to take our suggestions without having been advised. www.plannietrip.com assumes no responsibility for the accuracy or veracity of the information provided by our partners in our suggestions in our itineraries.
Your responsibility
You assume full financial responsibility for your use of the secure transactional site of www.plannietrip.com. You also certify that all information provided in connection with the use of this site by you or by users of your computer, is true and correct. Remember that false or misleading statements made during a purchase may constitute an offense liable to criminal prosecution.
GENERAL CONDITIONS OF OUR PARTNERS
Since www.plannietrip.com is not involved in booking your trips with our partners for the travel product or service you have purchased, we disclaim any responsibility in this regard for all aspects surrounding reservations with our partners as well as their prices and price change. Plannie Trip disclaims all liability if the suggested itineraries, hotels, excursions, flights or the like are no longer available on the website of our suppliers. These are suggestions for informational purposes and subject to change at any time without notice. Plannie Trip is not responsible for the conditions of its partners.
Purchase and other information
Please note that the cost of your purchase will be charged directly to your credit card. All prices mentioned on the site are subject to change and are in Canadian. In addition, you understand and agree that we are not responsible for price changes made by our partners as a result of our suggestions in our itineraries. They are at all times subject to change.
Travel information and prices are provided directly by the sites of our partners. Printing errors and other types of errors may occur. In addition, www.plannietrip.com and its partners cannot guarantee that the products and services suggested in our itineraries will be obtainable when you wish to purchase them or thereafter. Products and services are always subject to availability at the time of purchase on the sites of our partners. Plannie Trip does not disclose any prices and is not responsible if the suggestions are no longer available. Our itineraries offer suggestions and we do not guarantee the availability of our suggestions when you book with our partners.
Online shopping process
It is only from the moment you provide your credit card number, either for the purchase of a pre-made or tailor-made itinerary that the contract is concluded and finalized, and you fully accept the terms and conditions. . Your credit card account will be immediately debited for the amount due for your purchase. It doesn’t matter if the purchase was made by you or someone else with access to your account. In the meantime, the availability and price of our products or services that you wish to purchase are subject to change without notice. No refunds are permitted for our services and products offered.
Route delivery
Once you have completed your online travel itinerary or bespoke package purchase, www.plannietrip.com will email you directly with a PDF including your itinerary if it is a pre-made itinerary. If this is a Bespoke Trip Planning Package, you will receive this Itinerary within 5 days of meeting by phone with your Bespoke Trip Planner. At any time, these deadlines may be subject to change without notice. Please ensure that this information accurately reflects the products and services you have chosen.
Restricted to personal and non-commercial use
The transactional site www.plannietrip.com is intended solely for the use of travelers. You may not under any circumstances modify, copy, distribute, transmit, exhibit, present, reproduce, publish or transfer any information, software, products or services obtained on the site www.plannietrip.com nor use them to create derivative works or licenses. This site should be used exclusively for researching information, pre-arranged itineraries and travel-related services, such as tailor-made travel planning packages, and for making legitimate online itinerary purchases. It is strictly forbidden to use it to make fraudulent purchases.
• Infringement of the rules of use of the site
www.plannietrip.com prohibits, under penalty of prosecution, any use of its site for illegal or fraudulent purposes.
• Confidentiality and protection of your privacy
www.plannietrip.com is committed to respecting the privacy of its customers and therefore not to sell to any third party the names of individual customers, or other information taken from personal profiles. However, in order to purchase a pre-made or tailor-made itinerary, www.plannietrip.com must obtain certain personal information. When you book or buy itinerary products and services on the maximum secure transaction site www.plannietrip.com we are required to take certain information such as name, email, telephone number in order to route your purchases to you.
Copyright
All content on this site is protected under Canadian and international copyright laws. It is therefore forbidden to modify, copy, distribute, transmit, exhibit, present, reproduce, publish or transfer information, software, products or services obtained on the site of www.plannietrip.com or to use it to create derivative works or licenses, or to use any part of the site for commercial or other purposes.
LAWS
These general conditions and their application are governed by the laws of the Province of Quebec, without regard to legal provisions. You accept and acknowledge the exclusive jurisdiction of the courts of the Province of Quebec, district of Montreal, with regard to any dispute arising from the use of this site or these general conditions.
Web links with our partners
Links to other websites included on this site are provided for informational purposes only and do not imply that www.plannietrip.com and its third party partners endorse the content of such other websites. Neither www.plannietrip.com nor any third party partners are responsible for the content of other websites and make no representations or warranties about any other website or the content or documentation thereof. www.plannietrip.com does not in any way guarantee the security of these sites, nor does it guarantee the protection or the processing of personal information that you may transmit to these other sites. If you decide to access other websites, you do so at your own risk. It is strictly forbidden to create links with this site without the express written permission of www.plannietrip.com.
Damage resulting from access to our site
www.plannietrip.com is not responsible for viruses or any damage that could affect your computer while using its site. www.plannietrip.com nor any other third party service provider could be held responsible for any damage, whether punitive, exemplary, direct or indirect or for any bodily or moral damage which would result from the use of its site .
Assignment
You may not assign, dispose of, subcontract or delegate your rights, duties or obligations hereunder.
Modification
www.plannietrip.com reserves the right to modify these conditions at any time. Your use of this site will be governed by the terms then in effect at the time of your use.
Headings
The section titles used in these general conditions are intended only to facilitate consultation and may not in any way limit or otherwise modify the conditions hereof.
Entire Agreement
These general conditions, as well as the conditions which are incorporated or which are mentioned, constitute the entire agreement between us concerning the object hereof and replace all previous agreements (oral or written) concerning the object of the present and can only be modified in writing or by posting such modification on this site.
Severability
These conditions are deemed to be severable. If a provision is not deemed to be enforceable or ineffective, this provision will nevertheless be applied to the extent permitted by applicable law and this decision will not affect the validity and enforceability of the other provisions.